Privacy Policy
Effective Date: 18 November, 2009
- Information Gathered by Us
- Our Use and Disclosure of Information
- Surveys and Contests
- Third Party Websites
- Updating or Removing User Information
- Opt-Out
- Offline v. Online Practices
- Changes to This Privacy Policy
- Security
- Use by Minors Prohibited
- Contacting Us
Effective Date: 18 November, 2009
http://www.mrcoffee.com is an electronic marketplace for products distributed by
Jarden Consumer Solutions (referred to as “we,” “us” or “our”) and its affiliates.
We understand that your privacy is important to you and we established this Privacy
Policy to explain what information is collected on http://www.mrcoffee.com (the
"Site") and how it is used. By using this Site, you agree to the collection and
use of information as set forth in this Policy. If you do not agree to this Policy,
please do not use this Site.
Information Gathered by Us
For visitors and registered users to the Site, we log standard technical information,
such as your IP address and the kind of browser you are using. If you choose to
register with us, you may be asked to provide personally-identifiable information
("PII"), such as your name and email address. If you choose to make a purchase on
this Site, we also may collect your financial information, such as your credit card
number, along with billing, shipping and other transactional information. We may
collect other PII when you provide feedback or comments online, such as information
about our products you own.
We use and allow third parties to use cookies or web beacons to collect information
about you and to provide a more tailored and user-friendly service to you. For example,
we may use cookies to record session information, such as items that you add to
your shopping cart, to record past activity or to provide better service when you
return. Authorized third parties may link your name, address and email address to
other information which they collect, such as past online/offline purchase information
and Web usage from other sites. You can set your browser to refuse cookies, but
without our cookie you will not be able to complete a purchase or take advantage
of certain features of this Site.
Pixel tags are tiny graphic files that are included in HTML-encoded email messages.
We use pixel tags to gather information about emails sent to our users. When such
a message is opened in an HTML-capable email program, the recipient's computer accesses
our server to retrieve the pixel tag file, and allows us to record and store the
date and time, the recipient's email address, and other standard logging information.
These pixel tags may also read cookies.
Our Use and Disclosure of Information
The information we collect about you in the course of our relationship is used to
operate our Site and offer products and services to you. For example, we may use
your PII to fulfill your order, to send you information about our company and services,
or to contact you when necessary. We may also use your PII to send you periodic
emails about new products and services or upcoming events ("promotional email").
In addition, we look at technical information to analyze traffic to this Site, to
enhance our offerings and to provide our services to you. For example, we may use
traffic information to see which portions of this Site are more frequently accessed
and to gather broad demographic information.
We work with and may share information with third parties who provide services that
may include, but are not necessarily limited to, website hosting, data processing
and analysis, back-up and security services, and processing of credit card transactions.
We may share PII with these service providers for the purpose of providing these
services. Although we seek to require these service providers to protect such PII,
and to use it only for the purpose for which it was provided, we cannot be responsible
for third parties' use of PII.
In order to provide you with a full range of products and services, we may share
your PII with our affiliates for marketing or other purposes. An affiliate means
any company that controls, is controlled by or is under common control with us.
In addition, we have built relationships with selected partners that are not affiliates,
but which offer products or services that may be of interest to our users. If you
opt-in to receive information from us we may also share your PII with our unaffiliated
third-party partners for marketing or other business purposes. Please refer to the
section of this Policy titled "Opt Out," below, if you would like to opt out of
having your PII shared with affiliated or unaffiliated third parties for third-party
direct marketing.
We reserve our right to share PII about our users with other third parties, including:
(1) with your consent or as otherwise stated in this Privacy Policy; (2) when we
have a good faith belief it is necessary pursuant to a subpoena or other judicial
or administrative order; (3) where required by law; or (4) at our sole discretion,
where we deem it necessary to respond to claims, to protect the safety of any individual
or the public, or to protect our rights or property or the rights or property of
any third party. In addition, we may share aggregated demographic and statistical
information with third parties.
In the event of a change of ownership or corporate restructuring (i.e. a sale, merger,
acquisition or transfer of our assets), we may share or transfer your PII to a third
party.
Surveys and Contests
At various times we may offer surveys or contests to users. Surveys may ask for
contact information or unique identifying information to increase the value of the
results. Contests may require contact information or other demographic or personally
identifiable information in order to determine eligibility. We use information collected
from surveys and contests to improve our service and to notify and contact winners
of various contests. From time to time, a contest may ask users to provide content,
such as recipes or tips that make the most of their product, which may be provided
to the public.
Third Party Websites
We do not control the information collection and distribution policies on Internet
domains other than this Site. When you are on this Site, you may be directed to
other sites that are beyond our control. For example, if you "click" on a link on
this Site, the "click" may take you off of this Site. These other sites may independently
collect data, solicit personal information, or send their own cookies to you. We
are not responsible for any use of the information including click-stream data that
you may create when using such third party sites.
Updating or Removing User Information
You may choose to correct or update the PII you have submitted to us online through
the "My Account" page. You may also remove your PII from your "My Account" page
by contacting customer service. If you request to have your PII removed from your
"My Account" page, we will remove it from its active database, though it may remain
stored indefinitely in our back-up media and archival records.
Opt-Out
We do not disclose an individual customer's PII to third parties for third-party
direct marketing purposes if that individual has submitted a request not to have
his or her PII shared for this purpose. If you would like to opt out of having your
PII shared with third parties for third-party direct marketing purposes, by U.S.
mail at: Attention: Direct Marketing, 2381 Executive Center Drive, Boca Raton, FL
33431.
In addition, we also allow you to decide whether you want to receive promotional
emails from us. You can change or update your email status within “My Account”.
Offline v. Online Practices
This Policy applies solely to our collection, use and disclosure of PII obtained
online through this Site, and does not apply to any of our practices conducted offline.
Changes to This Privacy Policy
This Privacy Policy may change from time to time. If we make any substantive changes
to this Privacy Policy, we will notify users by posting the updated Privacy Policy
on this Site. Please periodically review this page to ensure your familiarity with
the current version of this Privacy Policy. Your use of this Site after the changes
have been adopted constitutes your agreement with the revised Privacy Policy specifically
with regard to PII collected from you in the past and in the future.
Security
We have implemented security measures to protect against the loss, misuse and alteration
of the PII under our control. Although we make good faith efforts to store PII collected
by this Site in a secure operating environment, we cannot guarantee complete security.
PII held by us will be maintained for a length of time appropriate to our business
needs.
Use by Minors Prohibited
This Site is designed for users over the age of 18. We comply with the Children's
Online Privacy Protection Act and will not knowingly collect PII from anyone under
the age of 13.
Contacting Us
If you have any questions about this Privacy Policy, our practices, or your experience
with http://www.mrcoffee.com , please contact us at the postal address, phone number
or email address listed below.
Postal Address:
Attention: Direct Marketing
2381 Executive Center Drive
Boca Raton, FL 33431
